Privacy Policy

BOARDIN processes personal information in accordance with applicable European data protection law, including the General Data Protection Regulation (GDPR).

• João Ferreira, trading as BOARDIN Travel Consulting
• NIF: 226273954
• Vila Real de Santo António, Portugal
• Email: info.boardin@gmail.com

Depending on how you use the website, BOARDIN may process limited information, including:

• information entered into travel search forms
• origin and destination
• travel dates
• number of travellers
• room information
• language preference
• search parameters
• technical data needed for the website to operate
• messages sent to BOARDIN
• information provided through WhatsApp or other support channels

BOARDIN currently does not use Google Analytics.

Travel information you enter may be used to:

• pre-fill BOARDIN searches
• generate personalised BOARDIN search links
• redirect you to appropriate travel providers
• make the travel search experience easier

This information does not constitute a reservation.

BOARDIN may provide customer support through WhatsApp using an AI-assisted travel assistant. Information provided in those conversations may be processed to:

• understand travel requests
• answer questions
• collect relevant trip details
• prepare BOARDIN search links
• recommend relevant travel services
• provide support
• escalate a case to human assistance when necessary

Please avoid sending unnecessary sensitive personal information.

Personal data may be processed on the basis of:

• steps you request before using a service
• legal obligations
• consent, where legally required

BOARDIN may also process personal data on the basis of its legitimate interests, in particular to:

• operate and secure the website
• prevent misuse and fraud
• maintain and improve the functionality of the service
• respond to customer enquiries

BOARDIN uses affiliate and third-party travel services. When you leave BOARDIN and enter a partner website, that third party may process your data independently under its own privacy policy.

BOARDIN may receive attribution or commission information relating to qualifying transactions. The external provider generally handles:

• the booking
• traveller data required for the booking
• payment information
• booking confirmation

BOARDIN does not normally receive or store customers’ payment card information when bookings are completed on third-party provider websites.

Some technology or travel providers may process information outside Portugal or the European Economic Area. Where legally required, appropriate safeguards apply.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, security, legal obligations and dispute resolution.

Preferences stored locally in your browser may remain until they are removed, expire or your browser data is cleared.

Where applicable under the GDPR, you have the right to:

• access your data
• correct your data
• delete your data
• restrict processing
• object to processing
• data portability
• withdraw consent, where applicable

To exercise these rights, contact info.boardin@gmail.com.

You also have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD).

BOARDIN uses reasonable technical and organisational measures to protect information. No internet system can guarantee absolute security.

BOARDIN is not intended to collect children’s personal information without appropriate involvement of a parent or legal guardian where required.

This Privacy Policy may be updated if BOARDIN introduces new services, technologies, partners, analytics or tracking systems. The latest version will remain published on the website.

• BOARDIN Travel Consulting
• João Ferreira — NIF: 226273954
• Vila Real de Santo António, Portugal
• info.boardin@gmail.com